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Personnel selection in the digital age: a review of validity and applicant reactions, and future research challenges

Woods, Stephen A., Ahmed, Sara, Nikolaou, Ioannis, Costa, Ana Cristina and Anderson, Neil R. (2019) Personnel selection in the digital age: a review of validity and applicant reactions, and future research challenges European Journal of Work and Organizational Psychology. pp. 1-14.

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We present a targeted review of recent developments and advances in digital selection procedures (DSPs) with particular attention to advances in internet-based techniques. By reviewing the emergence of DSPs in selection research and practice, we highlight five main categories of methods (online applications, online psychometric testing, digital interviews, gamified assessment and social media). We discuss the evidence base for each of these DSP groups, focusing on construct and criterion validity, and applicant reactions to their use in organizations. Based on the findings of our review, we present a critique of the evidence base for DSPs in industrial, work and organizational psychology and set out an agenda for advancing research. We identify pressing gaps in our understanding of DSPs, and ten key questions to be answered. Given that DSPs are likely to depart further from traditional non-digital selection procedures in the future, a theme in this agenda is the need to establish a distinct and specific literature on DSPs, and to do so at a pace that reflects the speed of the underlying technological advancement. In concluding, we, therefore, issue a call to action for selection researchers in work and organizational psychology to commence a new and rigorous multidisciplinary programme of scientific study of DSPs.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > Surrey Business School
Authors :
Woods, Stephen A.
Nikolaou, Ioannis
Costa, Ana Cristina
Anderson, Neil R.
Date : 6 November 2019
DOI : 10.1080/1359432X.2019.1681401
Uncontrolled Keywords : Selection; Digital selection procedures; Online assessment; Validity; Applicant reactions; Internet-based selection
Additional Information : This paper was inspired by discussions and presentations at a Surrey Business School supported small group meeting held at University of Surrey, July 2017. The authors thank all those present at the workshop.
Depositing User : Clive Harris
Date Deposited : 18 Nov 2019 10:30
Last Modified : 12 Oct 2020 02:08

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