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‘More than customers’: conceptions of students as partners held by students, staff, and institutional leaders

Gravett, Karen, Kinchin, Ian M. and Winstone, Naomi E. (2019) ‘More than customers’: conceptions of students as partners held by students, staff, and institutional leaders Studies in Higher Education. pp. 1-14.

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Students as partners (SaP) practices are emerging in today’s universities as a means to offer a more participative agenda, and to transform institutional cultures within an increasingly economically driven higher education context. This study contributes to understandings of partnership approaches, which largely still remain under-theorised, through exploring the conceptualisation of SaP by institutional leaders, staff, and students. Drawing on data from concept map-mediated interviews, this article offers a counterview to recent studies that have depicted staff understandings of SaP to be firmly located within a neoliberal discourse. Rather, our interviews portray surprising overlaps within students’ and leaders’ conceptualisations of SaP, depicting recurrent themes of communication, dialogue, community, and enabling students to escape neoliberal constructions: to become ‘more than customers’. This article ends with a consideration of how investigating the ways in which students and staff conceptualise SaP can be valuable, as partnership approaches become further prioritised in institutional strategies.

Item Type: Article
Divisions : Department of Higher Education
Authors :
Kinchin, Ian
Winstone, Naomi
Date : 2019
DOI : 10.1080/03075079.2019.1623769
Copyright Disclaimer : © 2019 Taylor & Francis
Uncontrolled Keywords : Students as partners; Higher education; Leadership; Student–staff partnerships; Neoliberalism
Depositing User : Clive Harris
Date Deposited : 07 Jun 2019 07:31
Last Modified : 01 Dec 2020 02:08

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