University of Surrey

Test tubes in the lab Research in the ATI Dance Research

The financial burden of psychosocial workplace aggression: A systematic review of cost-of-illness studies

Hassard, J, Teoh, KRH, Visockaite, Gintare, Dewe, P and Cox, T (2017) The financial burden of psychosocial workplace aggression: A systematic review of cost-of-illness studies Work & Stress, 32 (1). pp. 6-32.

[img] Text
Hassard_2017_the_financial_burden.docx - Accepted version Manuscript

Download (98kB)


Understanding the economic impact of psychological and social forms of workplace aggression to society could yield important insights into the magnitude of this occupational phenomenon. The objective of this systematic review was to collate, summarise, review and critique, and synthesise the cost of psychosocial workplace aggression at the individual- and societal-level. A peerreviewed research protocol detailing the search strategy, study selection procedures and data extraction process was developed a priori. Both the academic and grey literatures were examined. To allow for basic comparison, all costs were converted and adjusted to reflect 2014 US dollars. Twelve studies, from 5 national contexts, met the inclusion criteria and were reviewed: Australia (n = 2), Italy (n = 1), Spain (n = 1), the United Kingdom (n = 3) and the United States (n = 5). The annual cost of psychosocial workplace aggression varied substantially, ranging between $114.64 million and $35.9 billion. Heterogeneity across studies was found, with noted variations in stated study aims, utilised prevalence statistics and included costs. The review concludes that existing evidence attests to the substantial cost of psychosocial workplace aggression to both the individual and society, albeit such derived estimates are likely gross underestimates. The findings highlight the importance of interpreting such figures within their conceptual and methodological contexts.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > Surrey Business School
Authors :
Hassard, J
Teoh, KRH
Dewe, P
Cox, T
Date : 9 October 2017
DOI : 10.1080/02678373.2017.1380726
Copyright Disclaimer : © 2017 Informa UK Limited, trading as Taylor & Francis Group. This is an Accepted Manuscript of an article published by Taylor & Francis in Work & Stress on 9 October 2017, available online:
Uncontrolled Keywords : Psychosocial aggression, workplace, societal costs, cost-of-illness studies, systematic review
Depositing User : Melanie Hughes
Date Deposited : 20 Oct 2017 07:50
Last Modified : 09 Oct 2018 02:08

Actions (login required)

View Item View Item


Downloads per month over past year

Information about this web site

© The University of Surrey, Guildford, Surrey, GU2 7XH, United Kingdom.
+44 (0)1483 300800