An Assessment of Contagion on Social Networking Sites

Tussyadiah, Iis (2012) An Assessment of Contagion on Social Networking Sites In: Information and Communication Technologies in Tourism 2012, 25–27 Jan 2012, Helsingborg.

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Abstract

Social network influence has been recognized as an important determinant for consumer behaviour. Through a web-based survey using restaurant consumption as a research context, this study explores social influence resulting from two distinct social reference processes: communication and comparison. The relationship between social interactions and social influence is moderated by opinion leadership and attitude towards status consumption, which are conceptualized to represent consumers’ competitiveness. Consumers’ status consumption contributes negatively to recommendation-based consumption, but positively to competitionbased consumption. In other words, the more competitive the consumers are, the less they tend to follow others’ recommendation, the more they consume products and services to establish or maintain their status in the social network. Several managerial implications are provided.

Item Type:	Conference or Workshop Item (Conference Paper)
Divisions :	Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management
Authors :	Name Email ORCID Tussyadiah, Iis i.tussyadiah@surrey.ac.uk
Editors :	Name Email ORCID Fuchs, Matthias Ricci, Francesco Cantoni, Lorenzo
Date :	2012
DOI :	10.1007/978-3-7091-1142-0_3
Copyright Disclaimer :	© Springer-Verlag/Wien 2012
Uncontrolled Keywords :	Territoriality; Mobility; Location-based media; Mobile technology
Depositing User :	Clive Harris
Date Deposited :	19 Oct 2017 15:14
Last Modified :	16 Jan 2019 18:58
URI:	http://epubs.surrey.ac.uk/id/eprint/842609

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