Technology and Behavioral Design in Tourism
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Tussyadiah, Iis (2016) Technology and Behavioral Design in Tourism In: Design Science in Tourism: Foundations of Destination Management. Tourism on the Verge . Springer, Cham, pp. 173-191. ISBN 978-3-319-42771-3
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Official URL: https://doi.org/10.1007/978-3-319-42773-7_12
Abstract
As information and communication technologies (ICTs) become an integral part of the tourism environments, tourism technologies are designed to generate impacts on tourists’ behavior and transform tourism experiences. Drawing from behaviorism, philosophy of computing, design science and persuasive technology, this chapter provides a theoretical reflection for technology and tourism design by theorizing behavioral design and technological mediation in tourism experiences. It also provides guiding principles to bridge the theories into design practices in for tourism destinations to solve design problems by facilitating behavior change through ICTs. The ultimate goal is for tourism destinations to offer meaningful and memorable tourism experiences for tourists that are advantageous for all stakeholders.
| Item Type: | Book Section | |||||||||
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| Divisions : | Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management | |||||||||
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| Date : | 5 October 2016 | |||||||||
| DOI : | 10.1007/978-3-319-42773-7_12 | |||||||||
| Copyright Disclaimer : | © Springer International Publishing Switzerland 2017 | |||||||||
| Uncontrolled Keywords : | Information technology; Persuasion; Memorable experience | |||||||||
| Depositing User : | Clive Harris | |||||||||
| Date Deposited : | 19 Oct 2017 12:09 | |||||||||
| Last Modified : | 16 Jan 2019 18:57 | |||||||||
| URI: | http://epubs.surrey.ac.uk/id/eprint/842592 |
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