Beyond service quality: getting closer to the customer
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Al-Sabbahy, H, Alotaibi, E and Lockwood, A (2009) Beyond service quality: getting closer to the customer The Hospitality Review, 11 (1). pp. 49-54.
Full text not available from this repository.Item Type: | Article | ||||||||||||
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Divisions : | Surrey research (other units) | ||||||||||||
Authors : |
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Date : | 2009 | ||||||||||||
Depositing User : | Symplectic Elements | ||||||||||||
Date Deposited : | 16 May 2017 15:06 | ||||||||||||
Last Modified : | 24 Jan 2020 13:53 | ||||||||||||
URI: | http://epubs.surrey.ac.uk/id/eprint/817312 |
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