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Mystery shopping: theory and practice

Tribe, J (2002) Mystery shopping: theory and practice In: Tourism Marketing: quality and service management perspectives. Thomson Learning, pp. 75-86. ISBN 082645335X

Full text not available from this repository.
Item Type: Book Section
Divisions : Surrey research (other units)
Authors :
Editors :
Laws, E
Date : 2002
Uncontrolled Keywords : Business & Economics
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 14:55
Last Modified : 23 Jan 2020 13:45

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