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From SERVQUAL to HOLSAT: holiday satisfaction in Varadero, Cuba

Tribe, J and Snaith, T (1998) From SERVQUAL to HOLSAT: holiday satisfaction in Varadero, Cuba TOURISM MANAGEMENT, 19 (1). pp. 25-34.

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Item Type: Article
Divisions : Surrey research (other units)
Authors :
Snaith, T
Date : 1 February 1998
DOI : 10.1016/S0261-5177(97)00094-0
Uncontrolled Keywords : Science & Technology, Social Sciences, Life Sciences & Biomedicine, Environmental Studies, Hospitality, Leisure, Sport & Tourism, Management, Environmental Sciences & Ecology, Social Sciences - Other Topics, Business & Economics, ENVIRONMENTAL STUDIES, HOSPITALITY, LEISURE, SPORT & TOURISM, MANAGEMENT, satisfaction, SERVQUAL, HOLSAT, Cuba, holiday, SERVICE QUALITY, EXPECTATIONS, PERCEPTIONS, MODEL
Related URLs :
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 14:43
Last Modified : 24 Jan 2020 13:08

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