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Trust-building in international business ventures

Gerbasi, AM and Latusek, D (2015) Trust-building in international business ventures Baltic Journal of Management, 10 (1). pp. 30-51.

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Purpose – The purpose of this paper is to investigate collaboration and coordination practices in the organisation whose members come from two countries that differ dramatically in generalised trust: Poland and the USA. Design/methodology/approach – A qualitative field study conducted in Silicon Valley-based American-Polish start-up joint venture. Findings – There are three mechanisms can facilitate collaboration in organisations that differ in generalised trust: frequent interaction that may form a basis for knowledge-based trust, professional cultures that provide common platform for communication, and presence of intermediaries that possess understanding and ability to communicate of both cultures. Practical implications – The findings can be applied in the context of offshoring projects in knowledge intensive industries. Originality/value – Research presented in this paper investigates collaboration of parties from low-trust and high-trust cultures within one business venture.

Item Type: Article
Subjects : Management
Divisions : Faculty of Arts and Social Sciences > Surrey Business School
Authors :
Gerbasi, AM
Latusek, D
Date : 2015
DOI : 10.1108/BJM-04-2013-0056
Copyright Disclaimer : © 2015 Emerald Group Publishing Limited
Uncontrolled Keywords : Trust, Poland, USA, Software development, Cross-cultural management, Interorganizational collaboration
Depositing User : Symplectic Elements
Date Deposited : 11 Aug 2016 13:59
Last Modified : 03 Oct 2017 15:03

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