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Utilising insight journalism for community technology design

Taylor, N, Frohlich, DM, Egglestone, P, Marshall, J, Rogers, J, Blum-Ross, A, Mills, J, Shorter, M and Olivier, P (2014) Utilising insight journalism for community technology design In: SIGCHI Conference on Human Factors in Computing Systems 2014, 26-04-2014-01-05-2014, Toronto, Canada.

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We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.

Item Type: Conference or Workshop Item (Conference Paper)
Subjects : Digital Arts
Divisions : Faculty of Arts and Social Sciences > Department of Music and Media
Authors :
Taylor, N
Frohlich, DM
Egglestone, P
Marshall, J
Rogers, J
Blum-Ross, A
Mills, J
Shorter, M
Olivier, P
Date : 1 January 2014
DOI : 10.1145/2556288.2557054
Copyright Disclaimer : Copyright is held by the owner/author(s). Publication rights licensed to ACM.
Related URLs :
Depositing User : Symplectic Elements
Date Deposited : 27 Jul 2016 11:56
Last Modified : 05 Mar 2019 19:18

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