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Internal change agents' view of the management of change problem

Saka-Helmhout, A (2003) Internal change agents' view of the management of change problem Journal of Organizational Change Management, 16 (5). pp. 480-496.

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The vital importance of change management in today's competitive climate has been widely investigated. While the need for successful change management is intensively proclaimed by “expert” consultants, the response for some time has been regarded as falling short of what is required. The heavy emphasis in the literature on a rational-linear approach to understanding organisational change overlooks the significance of the cultural and political dimensions of organisational life. This article highlights a systemic-multivariate view of change by investigating internal change agents’, that is managers’, accounts of the barriers to change management. It addresses the limitations of change management by attending to the perceptions of managers, that is those actors who generally determine organisational priorities and make crucial resource allocation decisions. This article illustrates the systemic line of thinking adopted by managers undergoing major restructuring efforts in their organisations. This line of thinking is shown to differ from the espoused values of managers that constitute the rational-linear view of change management.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > Surrey Business School
Authors :
Saka-Helmhout, A
Date : 1 January 2003
DOI : 10.1108/09534810310494892
Copyright Disclaimer : © MCB UP Limited 2003. Published by MCB UP Ltd.
Uncontrolled Keywords : Social Sciences, Management, Business & Economics, change management, viewdata, managers
Depositing User : Symplectic Elements
Date Deposited : 21 Aug 2012 14:16
Last Modified : 13 Oct 2017 11:53

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