Development and Empirical Test of a Grocery Retail Instore Logistics Model

Kotzab, H and Teller, Christoph (2005) Development and Empirical Test of a Grocery Retail Instore Logistics Model British Food Journal: an international multi-disciplinary journal for the dissemination of food-related research, 107 (8). pp. 594-605.

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Abstract

The purpose of the paper is to introduce a model of Instore Logistics for retail stores. The model attempted to give a picture of all logistics processes that are carried out within a retail outlet from an incoming dock to the check out. The model has afterwards been empirically validated by analyzing the Instore Logistics processes of dairy products in 200 stores in the Austrian grocery retail sector. The findings of the survey show typical problem areas within store operations and identify the impact of the final 50 metres in the store as a key factor impacting upon the success of retail business. The paper continues the work of Raman, DeHoratius & Ton (2001) and Cachon (2001) and the findings contribute to close the execution gap in retail operations.

Item Type:	Article
Divisions :	Faculty of Arts and Social Sciences > Surrey Business School
Authors :	Name Email ORCID Kotzab, H Teller, Christoph C.Teller@surrey.ac.uk
Date :	1 January 2005
DOI :	10.1108/00070700510610995
Copyright Disclaimer :	© Emerald Group Publishing Limited 2005 Published by Emerald Group Publishing Limited
Uncontrolled Keywords :	Supply chain management, Distribution management, Distribution channels and markets, Dairy products, Austria
Related URLs :	Author
Depositing User :	Symplectic Elements
Date Deposited :	07 Feb 2012 15:51
Last Modified :	16 Jan 2019 16:30
URI:	http://epubs.surrey.ac.uk/id/eprint/149639

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