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Teller, C and Elms, JR (2010) Managing the Attractiveness of Evolved and Created Retail Agglomeration Formats Marketing Intelligence and Planning, 28 (1). pp. 25-45.

KAY, P, WONG, P and POLONSKY, MJ (2009) Marketing Cultural Attractions: Understanding Non-Attendance and Visitation Barriers Marketing Intelligence and Planning, 27 (6). pp. 833-854.

Gilbert, DC, Lee-Kelley, L and Mannicom, R (2003) How eCRM can enhance customer loyalty Marketing Intelligence and Planning, 21 (4). pp. 239-248.

Gilbert, DC, Lee-Kelley, L and Mannicom, R (2003) Improving e-CRM relationship through consumer understanding Marketing Intelligence and Planning, 23 (4). pp. 239-248.

Halliday, SV (1999) 'I don't know much about art, but I know what I like’: Resonance, relevance and illumination as assessment criteria for marketing research and scholarship Marketing Intelligence and Planning, 17 (7). pp. 354-362.

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