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Items where Author is "Zeglat, D"

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Number of items: 3.

Book Section

Lockwood, A, Zeglat, D and Ekinci, Y (2008) Service quality and business performance In: Handbook of Hospitality Marketing Management. Butterworth Heinemann, Oxford. ISBN 0080450806

Conference or Workshop Item

Lockwood, AJ, Zeglat, D and Ekinci, Y An Investigation of the Relationship between Service Quality and Profitability in the UK Hotel Industry In: 3rd International Conference on Services Management, 2008-05-09 - 2008-05-10, Penn State University, State College PA, USA.

Thesis

Zeglat, D, Ekinci, Y, Lockwood, AJ and Li, G An Investigation of the Relationship between Service Quality and Profitability in the UK Budget Hotel Industry UNSPECIFIED thesis, University of Surrey.

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