University of Surrey

Test tubes in the lab Research in the ATI Dance Research

Items where Author is "Williams, CS"

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: Item Type | No Grouping
Number of items: 5.

Williams, CS and Saunders, M (2008) Improving Service Quality in the New Public Sector In: The Routledge Nonprofit Marketing Companion. Routledge, London, 389 - 402. ISBN 0415417279

Williams, CS and Saunders, M (2007) Developing the Service Template: From measurement to agendas for improvement Service Industries Journal, 26 (5). 581 - 595. ISSN 0264-2069

Williams, CS and Saunders, M (2006) Developing the Service Template: From measurement to agendas for improvement Service Industries Journal, 26 (5). 1 - 15.

Saunders, M and Williams, CS (2005) From evaluation towards an agenda for quality improvement: The development and application of the Template Process Active Learning in Higher Education, 6 (1). 60 - 72.

Saunders, M and Williams, CS (2005) From evaluation towards an agenda for quality improvement: The development and application of the Template Process Active Learning in Higher Education, 6 (1). 60 - 72. ISSN 1469-7874

This list was generated on Wed Oct 1 05:38:30 2014 IST.

Information about this web site

© The University of Surrey, Guildford, Surrey, GU2 7XH, United Kingdom.
+44 (0)1483 300800