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Items where Author is "Smart, P"

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Number of items: 12.

Article

Smart, P, Hemel, S, Lettice, F, Adams, Richard and Evans, S (2017) Pre-paradigmatic Status of Industrial Sustainability: A Systematic Review International Journal of Operations and Production Management, 37 (10). pp. 1425-1450.

Maull, RS, Batista,, L, Bourlakis, M and Smart, P (2017) SI:CircE - In Search of a Circular Supply Chain Archetype – A Content-Based Systematic Literature Review Production Planning and Control.

Maddern, H, Smart, PA, Maull, RS and Childe, S (2014) End-to-end process management: implications for theory and practice PRODUCTION PLANNING & CONTROL, 25 (16). pp. 1303-1321.

Ponsignon, F, Maull, RS and Smart, PA (2014) Four archetypes of process improvement: a Q-methodological study INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, 52 (15). pp. 4507-4525.

Ponsignon, F, Smart, PA and Maull, RS (2012) Process design principles in service firms: Universal or context dependent? A literature review and new research directions TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, 23 (11-12). pp. 1273-1296.

Ponsignon, F, Smart, PA and Maull, RS (2011) Service delivery system design: characteristics and contingencies INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, 31 (3). pp. 324-349.

Smart, PA, Maddern, H and Maull, RS (2009) Understanding Business Process Management: Implications for Theory and Practice BRITISH JOURNAL OF MANAGEMENT, 20 (4). pp. 491-507.

Maull, RS, Smart, PA, Harris, A and Karasneh, AA-F (2009) An evaluation of 'fast track' in AE: a discrete event simulation approach SERVICE INDUSTRIES JOURNAL, 29 (7), PII 912443. pp. 923-941.

Kumar, V, Smart, PA, Maddern, H and Maull, RS (2008) Alternative perspectives on service quality and customer satisfaction: the role of BPM INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, 19 (2). pp. 176-187.

Smart, PA, Maull, RS, Childe, SJ and Radnor, ZJ (2004) Capitalizing on thematic initiatives: a framework for process-based change in SMEs PRODUCTION PLANNING & CONTROL, 15 (1). pp. 2-12.

Smart, PA, Maull, RS, Radnor, ZJ and Housel, TJ (2003) An approach for identifying value in business processes. J. Knowledge Management, 7, 4. pp. 49-61.

Conference or Workshop Item

Kumar, V, Maull, RS, Smart, PA and Tiwari, MK (2006) Artificial Immune System (AIS) based information system to solve scheduling problem in leagile driven steel industries In: 1st International Conference on Digital Information Management, 2006-12-06 - 2006-12-08, Bangalore, INDIA.

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