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Items where Author is "Orthaber, S"

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Number of items: 4.

Article

Orthaber, Sara and Marquez Reiter, Rosina (2016) When routine calls for information become interpersonally sensitive Pragmatics and Society, 7 (4). pp. 638-663.

Orthaber, S and Marquez Reiter, R (2011) ‘‘Talk to the hand’’. Complaints to a public transport company Journal of Pragmatics, 43 (15). pp. 3860-3876.

Book Section

Orthaber, S and Marquez Reiter, R (2014) THANKS FOR NOTHING’ – IMPOLITENESS IN SERVICE CALLS In: Exploring impoliteness in specialized and generalized corpora: converging methodologies and analytic procedures. Cambridge Scholars Publishing..

Thesis

Orthaber, Sara (2017) (Im)politeness at a Slovenian call centre. Doctoral thesis, University of Surrey.

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