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Items where Author is "Martinaityte, I"

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Martinaityte, I, Sacramento, C and Aryee, S (2016) Delighting the Customer: Creativity-Oriented High-Performance Work Systems, Frontline Employee Creative Performance, and Customer Satisfaction Journal of Management.

Conference or Workshop Item

Martinaityte, I, Sacramento, CA and Aryee, S (2015) Human resource practices and customer satisfaction: Test of a multilevel model In: Annual Meeting of the Academy of Management, 2015, 2015-08-07 - 2015-08-11, Vancouver, Canada.

Aryee, S, Seidu, EYM, Sacramento, CA and Martinaityte, I (2015) Proactive Customer Service Performance: Test of a Team-Level Model In: Annual Meeting of the Academy of Management, 2014, 2014-08-01 - 2014-08-05, Philadelphia, USA.

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