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Items where Author is "Giraldo Oliveros, M"

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Halliday, SV, Giraldo Oliveros, ME, Botero Posada, MM and Bachmann, R (2010) Contradictions and power play in service encounters: an activity theory approach Cadernos Ebape VIII, 2.


Giraldo Oliveros, Mario Eduardo (2015) Value creation and social context in service encounters : a practice approach. Doctoral thesis, University of Surrey.

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