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Items where Author is "Blut, M"

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Article

Blut, Markus, Heirati, Nima and Schoefer, Klaus (2019) The Dark Side of Customer Participation: When Customer Participation in Service Co Development Leads to Role Stress Journal of Service Research. pp. 1-18.

Schoefer, Klaus, Wappling, Anders, Heirati, Nima and Blut, Markus (2019) The moderating effect of cultural value orientations on behavioral responses to dissatisfactory service experiences Journal of Retailing and Consumer Services, 48. pp. 247-256.

Blut, M, Teller, Christoph and Floh, Arne (2018) Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis Journal of Retailing, 94 (2). pp. 113-135.

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