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Items where Author is "Benoit, S"

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Number of items: 11.

Article

Benoit, Sabine, Scherschel, Katrin, Ates, Z, Nasr, L and Kandampully, J (2017) Showcasing the diversity of service research: theories, methods and success of service articles. Journal of Service Management.

Benoit, Sabine, Baker, TL, Bolton, RN, Gruber, T and Kandampully, J (2017) A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors Journal of Business Research, 79. pp. 219-227.

Benoit, Sabine, Klose, S and Ettinger, A (2017) Linking service convenience to satisfaction: Dimensions and key moderators Journal of Services Marketing.

Keiningham, T, Ball, J, Benoit, Sabine, Bruce, H, Buoye, A, Dzenkovska, J, Nasr, L, Our, Y-C and Zaki, M (2017) The Interplay of Customer Experience and Commitment Journal of Services Marketing, 31 (2).

Benoit, S, Schaefers, T and Heider, R (2016) Understanding on-the-go consumption: Identifying and quantifying its determinants Journal of Retailing and Consumer Services, 31. pp. 32-42.

Benoit, S, Bilstein, N, Hogreve, J and Sichtmann, C (2016) Explaining social exchanges in information-based online communities Journal of Service Management, 27 (4). pp. 460-480.

Schaefers, T, Wittkowski, K, Benoit, S and Ferraro, R (2015) Customer misbehaviour in access-based consumption Journal of Service Research, 19 (1), 1. pp. 3-21.

Wagner, J and Benoit, S (2015) Creating Value in Retail Buyer-Vendor Relationships: A Service-Centered Model Industrial Marketing Management, 44 (1). pp. 166-179.

Huneke, T, Benoit, S, Shams, P and Gustafsson, A (2015) Does Service Employees’ Appearance Affect the Healthiness of Food Choice Psychology and Marketing, 32 (1). pp. 96-106.

Hartmann, J and Benoit, S (2014) Clan Liability in Multi-Tier Supply Chains? Responsibility Attributions for Unsustainable Supplier Behaviour Journal of Operations Management, 32 (5). pp. 281-294.

Benoit, S, Ciuchita, R, Mahr, D, Oderkerken-Schroeder, G and Fassnacht, M (2013) Uncovering Collaborative Value Creation Patterns and establishing corresponding Customer Roles Journal of Service Research, 16 (4). pp. 471-487.

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