University of Surrey

Test tubes in the lab Research in the ATI Dance Research

Items where Author is "Al-Sabi, S"

Up a level
Export as [feed] RSS 1.0 [feed] RSS 2.0
Group by: Item Type | No Grouping
Number of items: 3.

Conference or Workshop Item

Lockwood, AJ, Al-Sabbahy, H, Al-Sabi, S and Odeh, K (2012) PSYCHOLOGICAL EMPOWERMENT IN THE JORDANIAN HOSPITALITY INDUSTRY: DOES THE CONTEXT MATTER? In: EuroChrie Conference 2012 - Hospitality for a Better World, 2012-10-25 - 2012-10-28, Ecole hôtelière de Lausanne.

Lockwood, AJ, Al-Sabi, S and Al-Sabbahy, H (2010) The effect of empowerment on the service recovery performance of customer contact employees In: CHME 19th Annual Research Conference, 2010-05-05 - 2010-05-07, Horsley Towers, Surrey, UK.

Thesis

Al-Sabi, Samer M. (2011) The Effect of Empowerment on the Service Recovery Performance of Front Office Agents in Five Star Hotels in Jordan Doctoral thesis, University of Surrey.

This list was generated on Thu Nov 23 02:04:03 2017 UTC.

Information about this web site

© The University of Surrey, Guildford, Surrey, GU2 7XH, United Kingdom.
+44 (0)1483 300800