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An Investigation of the Relationship between Service Quality and Profitability in the UK Budget Hotel Industry

Zeglat, D, Ekinci, Y, Lockwood, AJ and Li, G An Investigation of the Relationship between Service Quality and Profitability in the UK Budget Hotel Industry UNSPECIFIED thesis, University of Surrey.

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Item Type: Thesis (UNSPECIFIED)
Divisions: Theses
Depositing User: Mr Adam Field
Date Deposited: 27 May 2010 14:26
Last Modified: 15 Jul 2014 13:33
URI: http://epubs.surrey.ac.uk/id/eprint/873

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