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Who really cares? Introducing an ‘Ethics of Care’ to debates on transformative value co-creation

Parsons, Elizabeth, Kearney, Treasa, Surman, Emma, Cappellini, Benedetta, Moffat, Sue, Harman, Vicki and Scheurenbrand, Klara (2020) Who really cares? Introducing an ‘Ethics of Care’ to debates on transformative value co-creation Journal of Business Research.

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Abstract

This paper introduces an “ethics of care” lens to the literature on Transformative Services Research (TSR) to understand how service users and providers co-create transformational value and well-being. In considering six food poverty organizations—categorized as market-oriented, faith-oriented, or neighborhood-oriented—the authors argue that the intention behind enacting an ethics of care drives different possibilities for transformative value. The analysis is organized in line with Tronto’s (1993; 2001) phases of caring, and makes connections between values that drive the organization’s work, emerging subjectivities, practices that unfold as a result, and ultimately the value that is co-created. The findings show that caring relations must be considered “in situ,” as an organization’s values and practices are what determine the potential for transformative value.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > Department of Sociology
Authors :
NameEmailORCID
Parsons, Elizabeth
Kearney, Treasa
Surman, Emma
Cappellini, Benedetta
Moffat, Sue
Harman, Vickiv.harman@surrey.ac.uk
Scheurenbrand, Klara
Date : 17 July 2020
DOI : 10.1016/j.jbusres.2020.06.058
Copyright Disclaimer : Crown Copyright © 2020 Published by Elsevier Inc. All rights reserved.
Projects : Hungry for Change: Working together to tackle food poverty
Uncontrolled Keywords : Ethics of care; Transformative value; Values; Transformative Service Research (TSR); Food poverty;
Additional Information : Embargo OK Metadata Pending Accepted manuscript online. Final version forthcoming.
Depositing User : James Marshall
Date Deposited : 03 Aug 2020 13:59
Last Modified : 03 Aug 2020 13:59
URI: http://epubs.surrey.ac.uk/id/eprint/858345

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