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The role of coworker support in the relationship between moral efficacy and voice behavior: The case of hospitality students in Ecuador

Xu, Shi, Van Hoof, Hubert, Serrano, Ana Lucia, Fernandez, Lucia and Ullauri, Narcisa (2017) The role of coworker support in the relationship between moral efficacy and voice behavior: The case of hospitality students in Ecuador Journal of Human Resources in Hospitality & Tourism, 16 (3). pp. 252-269.

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Abstract

This article explores the relationships among employee moral efficacy, coworker emotional support, coworker instrumental support, and employee voice behavior regarding abusive supervision in the hospitality industry in Ecuador: a high power distance culture. The results indicate that employees’ moral efficacy predicted their voice behavior with regards to abusive supervision and that coworker emotional support strengthened this relation. However, an interaction effect between moral efficacy and coworker instrumental support on voice behavior was not found. This study provides a theoretical extension of the voice literature by introducing the roles of moral efficacy and coworker support, and has practical implications for the hospitality workplace.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management
Authors :
NameEmailORCID
Xu, Shis.xu@surrey.ac.uk
Van Hoof, Hubert
Serrano, Ana Lucia
Fernandez, Lucia
Ullauri, Narcisa
Date : 20 January 2017
DOI : 10.1080/15332845.2017.1253431
Uncontrolled Keywords : Coworker emotional support; Coworker instrumental support; Ecuador; Hospitality; Moral efficacy; Voice behavior
Depositing User : Clive Harris
Date Deposited : 05 May 2020 17:32
Last Modified : 05 May 2020 17:33
URI: http://epubs.surrey.ac.uk/id/eprint/855461

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