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Abusive supervision – A form of workplace harassment: An exploratory study in the Ecuadorian hospitality industry

Van Hoof, Hubert B., Xu, Shi (Tracy), Serrano, Ana-Lucia and Torres, Leonardo (2015) Abusive supervision – A form of workplace harassment: An exploratory study in the Ecuadorian hospitality industry European Journal of Tourism, Hospitality and Recreation, 6 (1). pp. 103-121.

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Abstract

In light of the conspicuous absence of workplace harassment (“acoso laboral”) in the Ecuadorian Constitution and the country’s Labor and Penal Codes, this article reports on an exploratory study about abusive supervision, a form of workplace harassment, in the country’s hospitality industry. Based on a review of the literature on various forms of workplace harassment, the study investigated employee opinions about their supervisors’ behaviors and found that abusive supervision is a prominent issue in the Ecuadorian hospitality industry and that it is signifcantly related to employees’ intentions to leave the organization. The study advocates future research into other components of workplace harassment in these and other industries in the country and into the development of measures that reduce abusive supervision and workplace harassment.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management
Authors :
NameEmailORCID
Van Hoof, Hubert B.
Xu, Shi (Tracy)s.xu@surrey.ac.uk
Serrano, Ana-Lucia
Torres, Leonardo
Date : March 2015
Uncontrolled Keywords : Workplace harassment; Abusive supervision; Employee turnover intentions; Hospitality; Ecuador
Related URLs :
Depositing User : Clive Harris
Date Deposited : 05 May 2020 16:08
Last Modified : 05 May 2020 16:08
URI: http://epubs.surrey.ac.uk/id/eprint/855456

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