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A geographical approach to trust in tourism

Sun, Jiuxia, Yang, Ying and de Jong, Anna (2019) A geographical approach to trust in tourism Tourism Geographies. pp. 1-19.

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Abstract

Within tourism research, trust has largely been conceptualised from psychological perspectives, allowing insights into the mechanisms through which resident/stakeholder relations generate trust. Whilst this work is valuable in understanding dynamics of trust relations, such focus has meant less attention and has been given to the ways space influences trust in tourism contexts. Thus, a geographical approach is put forth to understanding trust in tourism. Through observation and semi-structured interviews concerned with the implementation of a community tourism project in southwest China, insights are provided illustrating how trust is inscribed in place. It is shown that in the Chinese context, cultural place-based specificities relating to pre-existing governance structures, social hierarchies, and the intersection of power, knowledge and trust influence the (in)abilities of NGOs to develop trust with specific residents. More meaningful dialogue between tourism research and geographical conceptualisations of trust is called for – as a way to attend to spatial and scalar differences in understanding of trust within tourism contexts.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management
Authors :
NameEmailORCID
Sun, Jiuxia
Yang, Ying
de Jong, Annaa.dejong@surrey.ac.uk
Date : 2019
DOI : 10.1080/14616688.2019.1652337
Copyright Disclaimer : © 2018 Taylor & Francis. This is an Accepted Manuscript of an article published by Taylor & Francis in Tourism Geographies on 18/08/2019, available online: https://doi.org/10.1080/14616688.2019.1652337.
Uncontrolled Keywords : Trust; Power; Space; Knowledge; Tourism development; China
Depositing User : Clive Harris
Date Deposited : 18 Sep 2019 14:47
Last Modified : 18 Sep 2019 14:47
URI: http://epubs.surrey.ac.uk/id/eprint/852665

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