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Are Different Types of Inter-Firm Linkages Conducive to Different Types of Tourism Innovation?

Tang, J., Williams, A. M., Makkonen, T. and Jiang, J. (2019) Are Different Types of Inter-Firm Linkages Conducive to Different Types of Tourism Innovation? International Journal of Tourism Research, 21 (6). pp. 901-913.

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Few studies have researched how the linkages of tourist firms are related to the types of tourism innovation. Therefore, an organizational information processing theory perspective, a case study approach, and a focus group method were adopted in the Pearl River Delta area (China) to discover how different types of firm linkages influence tourism innovation. The findings reveal that tourist firms have four main forms of linkages and that they have differentiated impacts on innovations. Intracompany linkages are beneficial for institutional, managerial, and product innovations; both intercompany and intrasectoral linkages encourage marketing and product innovations, whereas intersectoral linkages facilitate process innovation and product innovation. These findings fill a research gap in the knowledge of firm‐based innovative linkages and explore the importance of linkages between tourism services and tourism manufacturing.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management
Authors :
Williams, A.
Makkonen, T.
Jiang, J.
Date : 6 November 2019
DOI : 10.1002/jtr.2313
Copyright Disclaimer : © 2019 The Authors. International Journal of Tourism Research published by John Wiley & Sons Ltd This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
Uncontrolled Keywords : Innovation; Linkages; Tourism; Tourism manufacturing; Tourism services; Pearl River Delta area (China)
Depositing User : Diane Maxfield
Date Deposited : 18 Jun 2019 14:49
Last Modified : 18 Nov 2019 16:30

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