University of Surrey

Test tubes in the lab Research in the ATI Dance Research

The Introduction of Microcomputer Based Catering Information Systems Into the Army Environment: A Critical Review.

Jones, Peter A. (1987) The Introduction of Microcomputer Based Catering Information Systems Into the Army Environment: A Critical Review. Doctoral thesis, University of Surrey (United Kingdom)..

[img]
Preview
Text
11012673.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (10MB) | Preview

Abstract

The purpose of this study was to critically assess the impact of the introduction of microcomputer based catering information systems into the very bureaucratic hierarchical environment of Army catering. This work traces and analyses the development of the CATPAC (Catering Planning Accounting and Control) project, and considers the impact of its introduction on the catering work group. This is supported by a critical discussion on the wider implications of the introduction of this new management technology into essentially a craft based activity, where management attitudes have been towards the" traditional" virtues of craft skills rather than to the development of new management skills incorporating the benefits of the adoption of new technologies. The focus of the work will relate the CATPAC project findings to the major areas of impact on the role of information technology in relation to decision making. The effects of the introduction of this technology on the overall organisation and to the unit catering work group. The changes in roles within the organisation as the result of greater access to information and whether or not the technology has changed the way people make decisions.

Item Type: Thesis (Doctoral)
Divisions : Theses
Authors : Jones, Peter A.
Date : 1987
Additional Information : Thesis (M.Phil.)--University of Surrey (United Kingdom), 1987.
Depositing User : EPrints Services
Date Deposited : 30 Apr 2019 08:08
Last Modified : 20 Aug 2019 15:32
URI: http://epubs.surrey.ac.uk/id/eprint/851425

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year


Information about this web site

© The University of Surrey, Guildford, Surrey, GU2 7XH, United Kingdom.
+44 (0)1483 300800