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The Pragmatics of Sensitive Activities in Institutional Discourse

Mosegaard Hansen, Maj-Britt and Márquez Reiter, Rosina, eds. (2018) The Pragmatics of Sensitive Activities in Institutional Discourse Benjamins Current Topics, 96 . John Benjamins Publishing Company. ISBN 9789027263674

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Abstract

This volume examines the way participants orient to aspects of their interactions with others as interpersonally sensitive across an array of languages and contemporary institutional settings. The individual chapters address interactional episodes where the participants signal that elements of the exchanges they are engaged in are problematic in terms of the vulnerability of their own and/or each other’s face and the role-identities assumed throughout the interactions.

The volume contributors examine a range of activities. In some of these, an orientation to interpersonal sensitivity is expected, such as citizens’ encounters with traffic police officers, negotiations with a line manager, political news interviews, or public inquiries. Other types of activity, such as service calls or guided tours, involve no such expectations in and of themselves. In some cases, the situated vulnerabilities studied here, whether expected or not, lead to deviation from the expected trajectory of the communicative event, with implications for goal achievement.

The collection of papers draws on diverse analytic perspectives. These include interactional discourse analysis, interactional linguistics, and conversation analysis. The diversity of languages and institutional environments examined will be of interest to students and scholars with an interest in face-to-face interaction and serve to stimulate debate in the field of pragmatics and beyond.

Item Type: Book
Divisions : Faculty of Arts and Social Sciences > School of Literature and Languages
Editors :
NameEmailORCID
Mosegaard Hansen, Maj-Britt
Márquez Reiter, RosinaR.Marquez-Reiter@surrey.ac.uk
Date : 14 June 2018
DOI : 10.1075/bct.96
Copyright Disclaimer : © John Benjamins 2018.
Additional Information : Originally published as special issue of Pragmatics and Society 7:4 (2016).
Depositing User : Clive Harris
Date Deposited : 17 Aug 2018 07:46
Last Modified : 17 Jul 2019 11:12
URI: http://epubs.surrey.ac.uk/id/eprint/848998

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