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Influence of perceived city brand image on emotional attachment to the city

Manyiwa, Simon, Priporas, Constantinos-Vasilios and Wang, Xuan Lorna (2018) Influence of perceived city brand image on emotional attachment to the city Journal of Place Management and Development.

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Abstract

Purpose - This study examines the influence of perceived city brand image on emotional attachment to the city. The study also compares the effects of perceived brand image of the city on the emotional attachment to the city across two groups: residents and visitors.

Design/methodology - A total of 207 usable questionnaires were collected from 107 residents of the city of Bratislava, Slovakia, and 100 visitors to the city. Partial least square structural equation modelling (PLS-SEM) method was used for data analysis.

Findings - This study establishes that perceived city brand image significantly influences emotional attachment to the city. The study concludes that affective city image has greater impact on emotional attachment to the city among the residents than visitors. In contrast, the influence of cognitive city image on emotional attachment to the city does not vary across the two categories of residents and visitors to the city.

Practical implications - City tourism marketers should focus on improving city brand images to enhance tourists’ emotional attachment to the city to promote repeat visits among visitors.

Originality/value - This study contributes to improving understanding of the impact of perceived city brand image on emotional attachment to the city across the two groups, residents and visitors, using social exchange theory. Furthermore, the findings come from a relatively under-researched Central and Eastern European (CEE) region.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management
Authors :
NameEmailORCID
Manyiwa, SimonUNSPECIFIEDUNSPECIFIED
Priporas, Constantinos-VasiliosUNSPECIFIEDUNSPECIFIED
Wang, Xuan Lornalorna.wang@surrey.ac.ukUNSPECIFIED
Date : 2018
Identification Number : 10.1108/JPMD-01-2017-0011
Copyright Disclaimer : Copyright 2017 Emerald Group Publishing Ltd
Uncontrolled Keywords : Perceived city brand image; Moderating effect; Residential status; Residents; Visitors image; Emotional attachment
Related URLs :
Depositing User : Clive Harris
Date Deposited : 21 Dec 2017 11:03
Last Modified : 08 Jan 2018 09:53
URI: http://epubs.surrey.ac.uk/id/eprint/845496

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