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An Exploratory Study on Drivers and Deterrents of Collaborative Consumption in Travel

Tussyadiah, Iis (2014) An Exploratory Study on Drivers and Deterrents of Collaborative Consumption in Travel In: Information and Communication Technologies in Tourism 2016, 03-06 Feb, 2015, Lugano, Switzerland.

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Abstract

Due to the rise of businesses utilizing the sharing economy concept, it is important to better understand the motivational factors that drive and hinder collaborative consumption in the travel and tourism marketplace. Based on responses from 754 adult travellers residing in the US, drivers and deterrents of the use of peer-to-peer accommodation rental services were identified. Factors that deter the use of peer-to-peer accommodation rental services include lack of trust, lack of efficacy with regards to technology, and lack of economic benefits. The motivations that drive the use of peer-to-peer accommodation include the societal aspects of sustainability and community, as well as economic benefits. Based on the empirical evidence, this study suggests several propositions for future studies and implications for tourism destinations and hospitality businesses on how to manage collaborative consumption.

Item Type: Conference or Workshop Item (Conference Paper)
Divisions : Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management
Authors :
NameEmailORCID
Tussyadiah, Iisi.tussyadiah@surrey.ac.ukUNSPECIFIED
Date : 27 December 2014
Identification Number : 10.1007/978-3-319-14343-9_59
Copyright Disclaimer : © Springer International Publishing Switzerland 2015
Uncontrolled Keywords : Collaborative consumption; Sharing economy Peer-to-peer accommodation The mesh Peer-to-peer rental
Depositing User : Clive Harris
Date Deposited : 19 Oct 2017 12:55
Last Modified : 19 Oct 2017 12:55
URI: http://epubs.surrey.ac.uk/id/eprint/842600

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