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Technology and Behavioral Design in Tourism

Tussyadiah, Iis (2016) Technology and Behavioral Design in Tourism In: Design Science in Tourism: Foundations of Destination Management. Tourism on the Verge . Springer, Cham, pp. 173-191. ISBN 978-3-319-42771-3

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Abstract

As information and communication technologies (ICTs) become an integral part of the tourism environments, tourism technologies are designed to generate impacts on tourists’ behavior and transform tourism experiences. Drawing from behaviorism, philosophy of computing, design science and persuasive technology, this chapter provides a theoretical reflection for technology and tourism design by theorizing behavioral design and technological mediation in tourism experiences. It also provides guiding principles to bridge the theories into design practices in for tourism destinations to solve design problems by facilitating behavior change through ICTs. The ultimate goal is for tourism destinations to offer meaningful and memorable tourism experiences for tourists that are advantageous for all stakeholders.

Item Type: Book Section
Divisions : Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management
Authors :
NameEmailORCID
Tussyadiah, Iisi.tussyadiah@surrey.ac.ukUNSPECIFIED
Date : 5 October 2016
Identification Number : 10.1007/978-3-319-42773-7_12
Copyright Disclaimer : © Springer International Publishing Switzerland 2017
Uncontrolled Keywords : Information technology; Persuasion; Memorable experience
Depositing User : Clive Harris
Date Deposited : 19 Oct 2017 12:09
Last Modified : 31 Oct 2017 16:18
URI: http://epubs.surrey.ac.uk/id/eprint/842592

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