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Attitudes Toward Autonomous on Demand Mobility System: The Case of Self-Driving Taxi

Tussyadiah, Iis, Zach, Florian J. and Wang, Jianxi (2017) Attitudes Toward Autonomous on Demand Mobility System: The Case of Self-Driving Taxi In: Information and Communication Technologies in Tourism 2017, 24-26 Jan 2017, Rome, Italy.

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Abstract

Self-driving cars are ready to serve customers, but previous studies found that the general public is still cautious to ride in autonomous vehicles. This study investigated the influence of attitude and trust in technology on intention to use self-driving taxi. Based on a survey with 325 residents in the United States (US), this research found low level of negative attitude towards technology (computers and robots) and high level of trust in autonomous vehicles. The likelihood of using self-driving taxi at home (as residents) and for travel (as tourists) is negatively influenced by perception that technology is dehumanizing and positively by expectations of reliability, functionality, and helpfulness of self-driving taxi. The analysis also revealed the effects of current patterns of mobility and innovativeness on intention to use self-driving taxi.

Item Type: Conference or Workshop Item (Conference Paper)
Divisions : Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management
Authors :
NameEmailORCID
Tussyadiah, Iisi.tussyadiah@surrey.ac.ukUNSPECIFIED
Zach, Florian J.UNSPECIFIEDUNSPECIFIED
Wang, JianxiUNSPECIFIEDUNSPECIFIED
Date : 5 January 2017
Identification Number : 10.1007/978-3-319-51168-9_54
Copyright Disclaimer : © Springer International Publishing AG 2017
Uncontrolled Keywords : Technophobia; Self-driving car; Autonomous vehicle; Smart travel; On demand mobility; Uber
Depositing User : Clive Harris
Date Deposited : 19 Oct 2017 10:10
Last Modified : 19 Oct 2017 10:10
URI: http://epubs.surrey.ac.uk/id/eprint/842584

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