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Appraising the impact and role of platform models and Government as a Platform (GaaP) in UK Government public service reform: towards a Platform Assessment Framework (PAF)

Brown, Alan, Fishenden, J, Thompson, M and Venters, W (2017) Appraising the impact and role of platform models and Government as a Platform (GaaP) in UK Government public service reform: towards a Platform Assessment Framework (PAF) Government Information Quarterly, 34 (2). pp. 167-182.

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Abstract

The concept of “Government as a Platform” (GaaP) (O’Reilly 2009) is coined frequently, but interpreted inconsistently: views of GaaP as being solely about technology and the building of technical components ignore GaaP’s radical and disruptive embrace of a new economic and organisational model with the potential to improve the way Government operates – helping resolve the binary political debate about centralised versus localised models of public service delivery. We offer a structured approach to the application of the platforms that underpin GaaP, encompassing not only their technical architecture, but also the other essential aspects of market dynamics and organisational form. Based on a review of information systems platforms literature, we develop a Platform Appraisal Framework (PAF) incorporating the various dimensions that characterise business models based on digital platforms. We propose this PAF as a general contribution to the strategy and audit of platform initiatives and more specifically as an assessment framework to provide consistency of thinking in GaaP initiatives. We demonstrate the utility of our PAF by applying it to UK Government platform initiatives over two distinct periods, 1999-2010 and 2010 to the present day, drawing practical conclusions concerning implementation of platforms within the unique and complex environment of the public sector.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > Surrey Business School
Authors :
NameEmailORCID
Brown, Alanalan.w.brown@surrey.ac.ukUNSPECIFIED
Fishenden, JUNSPECIFIEDUNSPECIFIED
Thompson, MUNSPECIFIEDUNSPECIFIED
Venters, WUNSPECIFIEDUNSPECIFIED
Date : 18 May 2017
Identification Number : 10.1016/j.giq.2017.03.003
Copyright Disclaimer : © 2017. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/
Uncontrolled Keywords : Platform, Ecosystem, Government as a Platform, GaaP, Digital Government.
Depositing User : Melanie Hughes
Date Deposited : 18 Aug 2017 08:36
Last Modified : 06 Oct 2017 11:43
URI: http://epubs.surrey.ac.uk/id/eprint/841964

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