An examination of the impact of service quality dimensions on students' satisfaction in higher education in the UK
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Pereda, Maria Helena (2006) An examination of the impact of service quality dimensions on students' satisfaction in higher education in the UK Doctoral thesis, University of Surrey.
| PDF 54Mb |
| Item Type: | Thesis (Doctoral) |
|---|---|
| Additional Information: | Thesis submitted for the degree of Doctor of Philosophy, School of Management, University of Surrey. Copyright remains with the author. |
| Divisions: | Theses |
| ID Code: | 839 |
| Deposited By: | Mr Adam Field |
| Deposited On: | 27 May 2010 15:24 |
| Last Modified: | 18 Nov 2010 00:13 |
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