University of Surrey

Test tubes in the lab Research in the ATI Dance Research

The tour operators' initiative for sustainable development

Carbone, G, Font, X and Tapper, R (2005) The tour operators' initiative for sustainable development In: Monitoring for a Sustainable Tourism Transition: The Challenge of Developing and Using Indicators. CABI Publishing, pp. 261-279. ISBN 9780851990514

Full text not available from this repository.


This chapter reflects on the challenges of promoting corporate environmental and social responsibility among tour operators, through the efforts made by the Our Operators' Initiative for Sustainable Tourism Development (TOI), a network of tour operators who seek to improve their environmental performance and to incorporate sustainable development principles in their business operations. The chapter focuses on the range of indicators decided upon by the TOI, presented under 5 areas of management: product management and development, internal management, supply chain management, customer relations, and cooperation with destinations.

Item Type: Book Section
Divisions : Surrey research (other units)
Authors :
Carbone, G
Tapper, R
Editors :
Miller, G
Twining-Ward, L
Date : September 2005
DOI : 10.1079/9780851990514.0261
Uncontrolled Keywords : Accountability, Indicators, Management, Monitoring, Sustainability, Sustainable tourism, Tour operators
Related URLs :
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 15:37
Last Modified : 23 Jan 2020 15:08

Actions (login required)

View Item View Item


Downloads per month over past year

Information about this web site

© The University of Surrey, Guildford, Surrey, GU2 7XH, United Kingdom.
+44 (0)1483 300800