Environmental management decision-making in certified hotels
Tools
Tools
Tools
Bonilla-Priego, MJ, Najera, JJ and Font, X (2011) Environmental management decision-making in certified hotels Journal of Sustainable Tourism, 19 (3). pp. 361-381.
Full text not available from this repository.Abstract
This paper analyses environmental decision-making against two axes, motivations and decision-making processes, to understand the reasons for pro-environmental behaviour by the managements of Spanish Eco-management and Audit Scheme (EMAS)-certified hotels. Mixed methods were used to study perceptions of EMAS and reasons for being certified, with current and lapsed EMAS-certified firms triangulated against expert interviews and documentary evidence. Four groups of hotels were differentiated: Strategic hotels (22%) (with high levels of integrated environmental management), Followers (48%), Greenwashers (11%) and Laggers (19%) (with low levels of integrated environmental management). Most hotels were found to be internally driven in their purpose and ad hoc in their decision-making, with limited understanding of externally driven benefits and motivation for more systematic management systems. This questions the success of EMAS as both a continuous improvement management and as a market-based regulation tool for hotels. Few hotels overall related high environmental standards to the possibilities of gaining market advantage: most wished to avoid legal challenges. The paper also illustrates the ways in which hotels opportunistically switch certification systems to get what they see as a better deal.
| Item Type: | Article | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Subjects : | Sustainability | ||||||||||||
| Divisions : | Surrey research (other units) | ||||||||||||
| Authors : |
|
||||||||||||
| Date : | 1 April 2011 | ||||||||||||
| DOI : | 10.1080/09669582.2010.530350 | ||||||||||||
| Copyright Disclaimer : | © 2011 Taylor & Francis | ||||||||||||
| Uncontrolled Keywords : | Accommodation, Environmental management, Certification, Corporate environmentalism, Environmental reporting | ||||||||||||
| Depositing User : | Symplectic Elements | ||||||||||||
| Date Deposited : | 16 May 2017 15:37 | ||||||||||||
| Last Modified : | 24 Jan 2020 15:05 | ||||||||||||
| URI: | http://epubs.surrey.ac.uk/id/eprint/820841 |
Actions (login required)
 |
View Item |
Downloads
Downloads per month over past year