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The Holy Grail: Environmental management, competitive advantage and business performance in the Spanish hotel industry

Pereira-Moliner, J, Font, X, José Tari, J, Molina-Azorin, JF, Lopez-Gamero, MD and Pertusa-Ortega, EM (2015) The Holy Grail: Environmental management, competitive advantage and business performance in the Spanish hotel industry International Journal of Contemporary Hospitality Management, 27 (5). pp. 714-738.

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Purpose - This paper aims to analyse the influence of environmental proactivity on cost and differentiation competitive advantages, and to explore the double relationship between environmental proactivity and business performance. Design/methodology/approach - The population consists of all three- to five-star hotels in Spain. A sample of 350 hotels was classified according to environmental proactivity and performance levels, employing a two-step cluster analysis. Significant differences between groups were examined. Findings - The results show two types of environmental behaviour (reactive and proactive), with proactive hotels developing significantly better on both cost and differentiation competitive advantage and achieving significantly higher performance levels. Hotels which achieve above average business performance levels are significantly more environmentally proactive. Research limitations/implications - The present paper demonstrates that environmental management is related to competitive advantages and business performance. Environmental management systems are more developed in higher category, chain-affiliated and larger hotels. This could be due to having more resources to develop their environmental capability. The environmental proactivity scale employed in this study is presented as a reference measure for hotel managers to benchmark their current practices and implement environmental improvements. Originality/value - First, measuring environmental proactivity using four managerial systems (operative, information, strategic and technical) is innovative and provides a more detailed approach to measuring environmental proactivity. Second, demonstrating a double association between environmental proactivity and performance provides fresh insights into the relationship between these variables.

Item Type: Article
Subjects : Environment
Divisions : Surrey research (other units)
Authors :
Pereira-Moliner, J
José Tari, J
Molina-Azorin, JF
Lopez-Gamero, MD
Pertusa-Ortega, EM
Date : 1 January 2015
DOI : 10.1108/IJCHM-12-2013-0559
Copyright Disclaimer : © 2015 Emerald Group Publishing Limited
Uncontrolled Keywords : Performance, Classification, Environmental management, Cluster analysis, Spain, Hotel industry, Business performance, Competitive advantage, Hotel, Environmental proactivity, Cost competitive advantage, Differentiation competitive advantage
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 15:36
Last Modified : 24 Jan 2020 15:04

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