Challenges in Delivering Services: The Front-Line Hospitality and Tourism Perspective
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Lundberg, C (2010) Challenges in Delivering Services: The Front-Line Hospitality and Tourism Perspective Intellecta Infolog, Gothenburg, Sweden. ISBN 978-91-85659-52-4
Full text not available from this repository.Item Type: | Book | ||||||
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Divisions : | Surrey research (other units) | ||||||
Authors : |
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Date : | 2010 | ||||||
Uncontrolled Keywords : | services marketing, front-line employees, work motivation, tourism, hospitality | ||||||
Depositing User : | Symplectic Elements | ||||||
Date Deposited : | 16 May 2017 15:36 | ||||||
Last Modified : | 23 Jan 2020 10:44 | ||||||
URI: | http://epubs.surrey.ac.uk/id/eprint/820764 |
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