Challenges in Delivering Services: The Front-Line Hospitality and Tourism Perspective

Lundberg, C (2010) Challenges in Delivering Services: The Front-Line Hospitality and Tourism Perspective Intellecta Infolog, Gothenburg, Sweden. ISBN 978-91-85659-52-4

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Item Type:	Book
Authors :	Name Email ORCID Lundberg, C c.lundberg@surrey.ac.uk UNSPECIFIED
Date :	2010
Uncontrolled Keywords :	services marketing, front-line employees, work motivation, tourism, hospitality
Depositing User :	Symplectic Elements
Date Deposited :	16 May 2017 15:36
Last Modified :	17 May 2017 14:37
URI:	http://epubs.surrey.ac.uk/id/eprint/820764

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