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Critical Service Encounters in Restaurants: The Personnel’s Perspective

Lundberg, C (2011) Critical Service Encounters in Restaurants: The Personnel’s Perspective Scandinavian Journal of Hospitality and Tourism, 11 (1). pp. 1-19.

Full text not available from this repository.
Item Type: Article
Authors :
NameEmailORCID
Lundberg, Cc.lundberg@surrey.ac.ukUNSPECIFIED
Date : 2011
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 15:36
Last Modified : 17 May 2017 14:37
URI: http://epubs.surrey.ac.uk/id/eprint/820757

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