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Factors characterising the maturity of BPR programmes

Maull, RS, Tranfield, DR and Maull, W (2003) Factors characterising the maturity of BPR programmes International Journal of Operations & Production Management, 23 (5-6). pp. 596-624.

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Abstract

Addresses the implementation of business process re‐engineering (BPR) programmes in 33 public and private organisations wishing to improve performance. By reviewing the existing literature, the research presented here began by identifying ten dimensions along which BPR projects might be measured. This research then uses these dimensions to investigate two research questions. Uses factor analysis based on quantitative data to address these questions. The factor analysis identified three independent aspects of BPR implementation: strategy, process and cost. These terms were then used in labelling three characteristic approaches, strategic BPR, process‐focused BPR and cost‐focused BPR. To investigate causality we re‐visited seven of the original organisations which had been in the early stages of implementation. Preliminary results indicate that managers might avoid the naturalistic tendency towards slow or stalled BPR maturity by intervening in a strategic sense at an earlier stage of implementation, thus bringing an organisation to a mature BPR programme more quickly.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > Surrey Business School
Authors :
NameEmailORCID
Maull, RSr.maull@surrey.ac.ukUNSPECIFIED
Tranfield, DRUNSPECIFIEDUNSPECIFIED
Maull, WUNSPECIFIEDUNSPECIFIED
Date : 1 January 2003
Identification Number : 10.1108/01443570310476645
Copyright Disclaimer : © MCB UP Limited 2003. Published by MCB UP Ltd.
Uncontrolled Keywords : Social Sciences, Management, Business & Economics, MANAGEMENT, business process re-engineering, factor analysis, implementation, empirical study, ENTERPRISE
Related URLs :
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 15:31
Last Modified : 13 Oct 2017 11:42
URI: http://epubs.surrey.ac.uk/id/eprint/820278

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