Using Critical Incident Technique (CIT) to Explore How Hostel Design Influences Guest Interactions and Service Experience

Lockwood, AJ, Nolan, E and Rashid Radha, J Using Critical Incident Technique (CIT) to Explore How Hostel Design Influences Guest Interactions and Service Experience In: CHME Annual Research Conference, 2104-05-28 - 2014-05-30, University of Derby, Buxton.

Full text not available from this repository.

Item Type:	Conference or Workshop Item (UNSPECIFIED)
Authors :	Name Email ORCID Lockwood, AJ a.lockwood@surrey.ac.uk Nolan, E Rashid Radha, J
Depositing User :	Symplectic Elements
Date Deposited :	16 May 2017 15:30
Last Modified :	17 May 2017 14:35
URI:	http://epubs.surrey.ac.uk/id/eprint/820076

Actions (login required)

View Item

Downloads