Using Critical Incident Technique (CIT) to Explore How Hostel Design Influences Guest Interactions and Service Experience

Lockwood, AJ, Nolan, E and Rashid Radha, J Using Critical Incident Technique (CIT) to Explore How Hostel Design Influences Guest Interactions and Service Experience In: CHME Annual Research Conference, 2104-05-28 - 2014-05-30, University of Derby, Buxton.

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Item Type:	Conference or Workshop Item (UNSPECIFIED)
Divisions :	Surrey research (other units)
Authors :	Name Email ORCID Lockwood, AJ a.lockwood@surrey.ac.uk Nolan, E Rashid Radha, J
Depositing User :	Symplectic Elements
Date Deposited :	16 May 2017 15:30
Last Modified :	23 Jan 2020 14:58
URI:	http://epubs.surrey.ac.uk/id/eprint/820076

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