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Beyond service quality: getting closer to the customer

Al-Sabbahy, H, Alotaibi, E and Lockwood, A (2009) Beyond service quality: getting closer to the customer The Hospitality Review, 11 (1). pp. 49-54.

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Item Type: Article
Authors :
NameEmailORCID
Al-Sabbahy, Hh.al-sabbahy@surrey.ac.ukUNSPECIFIED
Alotaibi, EUNSPECIFIEDUNSPECIFIED
Lockwood, Aa.lockwood@surrey.ac.ukUNSPECIFIED
Date : 2009
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 15:06
Last Modified : 17 May 2017 14:31
URI: http://epubs.surrey.ac.uk/id/eprint/817312

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