University of Surrey

Test tubes in the lab Research in the ATI Dance Research

Passion For Hospitality Or Passion In Hospitality?! Customer-Employee Congruence In Hospitality Service Encounters

Lockwood, AJ, Alotaibi, E and Al-Sabbahy, H (2010) Passion For Hospitality Or Passion In Hospitality?! Customer-Employee Congruence In Hospitality Service Encounters In: EUROCHRIE Amsterdam 2010 A Passion for Hospitality, 2010-10-25 - 2010-10-28, Amsterdam, Netherlands.

Full text not available from this repository.
Item Type: Conference or Workshop Item (UNSPECIFIED)
Authors :
NameEmailORCID
Lockwood, AJa.lockwood@surrey.ac.ukUNSPECIFIED
Alotaibi, EUNSPECIFIEDUNSPECIFIED
Al-Sabbahy, Hh.al-sabbahy@surrey.ac.ukUNSPECIFIED
Date : 28 October 2010
Uncontrolled Keywords : congruence, service encounters
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 15:06
Last Modified : 17 May 2017 14:31
URI: http://epubs.surrey.ac.uk/id/eprint/817290

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year


Information about this web site

© The University of Surrey, Guildford, Surrey, GU2 7XH, United Kingdom.
+44 (0)1483 300800