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Contradictions and power play in service encounters: an activity theory approach

Halliday, SV, Giraldo Oliveros, ME, Botero Posada, MM and Bachmann, R (2010) Contradictions and power play in service encounters: an activity theory approach Cadernos Ebape VIII, 2.

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Item Type: Article
Authors :
NameEmailORCID
Halliday, SVs.halliday@surrey.ac.ukUNSPECIFIED
Giraldo Oliveros, MEUNSPECIFIEDUNSPECIFIED
Botero Posada, MMUNSPECIFIEDUNSPECIFIED
Bachmann, Rr.bachmann@surrey.ac.ukUNSPECIFIED
Date : June 2010
Identification Number : https://doi.org/10.1590/S1679-39512010000200011
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 15:03
Last Modified : 17 May 2017 14:30
URI: http://epubs.surrey.ac.uk/id/eprint/816850

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