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Towards a new approach to understanding service encounters - establishing and reconciling different views

Saunders, MNK and Williams, CS Towards a new approach to understanding service encounters - establishing and reconciling different views In: Irish Academy of Management Conference, 2000 - ?, Limerick, Ireland.

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Item Type: Conference or Workshop Item (UNSPECIFIED)
Authors :
NameEmailORCID
Saunders, MNKmark.saunders@surrey.ac.ukUNSPECIFIED
Williams, CSUNSPECIFIEDUNSPECIFIED
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 15:02
Last Modified : 17 May 2017 14:30
URI: http://epubs.surrey.ac.uk/id/eprint/816742

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