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Statistical process control in a service setting: an action research case study in a leading UK coffee shop chain

Jones, PLM, Afify, M and Eves, A Statistical process control in a service setting: an action research case study in a leading UK coffee shop chain In: EurOMA, 2010-06-07 - 2010-06-09, Porto, Portugal.

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Item Type: Conference or Workshop Item (UNSPECIFIED)
Authors :
NameEmailORCID
Jones, PLMp.jones@surrey.ac.ukUNSPECIFIED
Afify, MUNSPECIFIEDUNSPECIFIED
Eves, AUNSPECIFIEDUNSPECIFIED
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 15:00
Last Modified : 17 May 2017 14:30
URI: http://epubs.surrey.ac.uk/id/eprint/816519

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