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Improving e-CRM relationship through consumer understanding

Gilbert, DC, Lee-Kelley, L and Mannicom, R (2003) Improving e-CRM relationship through consumer understanding Marketing Intelligence and Planning, 23 (4). pp. 239-248.

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Item Type: Article
Authors :
NameEmailORCID
Gilbert, DCd.gilbert@surrey.ac.ukUNSPECIFIED
Lee-Kelley, LUNSPECIFIEDUNSPECIFIED
Mannicom, RUNSPECIFIEDUNSPECIFIED
Date : 2003
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 15:00
Last Modified : 17 May 2017 14:29
URI: http://epubs.surrey.ac.uk/id/eprint/816446

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