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When a lot is not enough but becomes too many: Lessons Learned from a Mystery Shopping Programme

Miller, G, Hudson, S and Turner, R When a lot is not enough but becomes too many: Lessons Learned from a Mystery Shopping Programme In: Tourism: The State of the Art, 2004-06-30 - 2004-06-30, Glasgow, UK.

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Item Type: Conference or Workshop Item (UNSPECIFIED)
Authors :
NameEmailORCID
Miller, Gg.miller@surrey.ac.ukUNSPECIFIED
Hudson, SUNSPECIFIEDUNSPECIFIED
Turner, RUNSPECIFIEDUNSPECIFIED
Depositing User : Symplectic Elements
Date Deposited : 16 May 2017 14:59
Last Modified : 17 May 2017 14:29
URI: http://epubs.surrey.ac.uk/id/eprint/816423

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